Use of personal information collected during Inquiry

(1)Purpose of use of personal information

Personal information collected via inquiries are to enable us to answer our customers accurately and will not be used for any other purposes.

(2)Management of personal information

Administrators have been set up to protect personal information collected and appropriate safety control measures have been implemented to prevent unauthorized access, loss, destruction, falsification, leaks, etc. of these personal information.

(3)Providing of information to third parties

Customers' personal information shall not be provided to any third parties without prior consent of the customer involved. However, it shall not be limited to any of the following circumstances.


The personal information which customers fill in are optional. However, in the case whereby the required personal information is not provided, we may not be able to answer your inquiries.

(5)Compliance with laws and other standards

In order to protect personal information, we will comply with various laws and other related laws related to personal information protection law and other businesses.

(6)Request of personal information disclosure

If you wish to proceed with the notification, disclosure, correction, deletion, elimination or suspension of the purpose of use of personal information acquired by our company in the Inquiry form, please submit the application form provided by our company and your identity verification document to the following address:
【Contact for complaints and consultation on handling of personal information】
9F, SENQ Roppongi, Shin-Roppongi bldg.
7-15-7 Roppongi, Minato-ku, Tokyo, Japan 106-0032
Alt, Inc. Attention: Complaints And Consultation On Handling Of Personal Information
Tel. 03-6380-7076(Reception hours:Weekdays 10:00~19:00※)
※We will respond to all inquiries received on Saturdays, Sundays, public holidays, golden week, summer holidays and the year-end holidays from the next working day.

Created on 2017/2/17